Excel everywhere, everyday with our commitment to

Quality & Food safety

At Danone, quality and food safety are fundamental. It all starts with the safety of our products, which also encompasses the overall consumer experience, and the way we act at Danone day- to-day, always keeping the consumer, the patient, and the customer in mind.

At Danone Quality is in everything we do, everywhere, every day, to deliver our promise to consumers and so to earn their trust.

Quality by design

From the earliest stages of research and innovation, we apply a “quality by design” approach. Our food safety standards are compliant with global food safety standards & regulations, and based on state-of-the-art science to support innovation. Our teams integrate strict quality controls at every step - from raw material sourcing to manufacturing and finally distribution. This
ensures superior taste, nutrition, and safety in every product we offer. We recognize that consumer habits and health needs are constantly evolving. By focusing on what matters to them - whether healthier options or more sustainable choices - we design products that meet their expectations without compromising on food safety or quality.

Listening and improving

Feedback is at the core of our continuous improvement process. We collect and analyze consumer insights from pre-launch through the entire product lifecycle. This allows us to monitor quality parameters and make necessary adjustments to ensure high standards are maintained over time. We also extend support beyond the product itself by offering responsive and accessible services through both traditional and digital channels. Whether they are consumers or patients, we nurture trust and preference at every interaction.

A shared Culture of Quality

Quality relies on very strong quality and food safety standards, processes, and management systems but no rule will be as effective as everyone’s mindset and behaviors.

This why, at Danone, Quality is everyone’s job, to ensure trust, preference, efficiency and to be proud of what we do.

Collaboration with trusted partners

At Danone QFS Department, our highly qualified experts collaborate with leading global organizations and expert institutions to advance food safety and quality, anticipate new risks, and strengthen our standards. These key partnerships include:

  • FAO (Food and Agriculture Organization): working together since 2019 to anticipate new food safety risks through foresight and improving risk communication.

  • INRAE (France) and University of Wageningen (Netherlands): joint research on chemical and microbial risk assessments and analytical methods.

  • Global service providers like MERIEUX: developing advanced analytical methods for allergen detection and emerging food safety risks.

  • MARS Global Food Safety Center: collaborative initiatives on food fraud prevention, whole genome sequencing, safety of food contact materials, innovation & recycling, and supplier quality assurance.

  • CFSA (Chinese Food Safety Authority): co-hosting scientific seminars and advancing research on food contact materials and microbiology since 2016.

  • MOSIN Consortium: researching food allergy risks related to new proteins and developing post-market monitoring for consumer communication.

  • Global, regional and local industry organizations (e.g. GFSI & SSAFE, SNE, FDE, EDA, ANIA) through which we share and generate knowledge and contribute to regulatory standard setting.

  • Yearly scientific Advisory Board with carefully selected KOLs to advise on the translation of the state-of-the-art science of evolving Food Safety topics in our risk management processes

These collaborations enable Danone to stay ahead of global food safety challenges and deliver trusted, high-quality nutrition.

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